Returns

We accept returns placed within 10 days from the date of receipt. Return requests placed after 10 days of receipt will not be accepted.

First time exchanges are free. You can exchange the piece for a different size or colour of the same style within 10 days of receiving it. Unfortunately, exchanging for different styles is not possible at this moment but we are working on it. We will ship the new product once your old order is picked.

Second time exchange are sadly not possible unless there are quality issues or if there has been any miss from our end. You can however return an already exchanged product.

If you’d like to return an already exchanged product, we deduct a minimal logistics fees of INR 100 for the dual cost of shipping. The amount shall be deducted from the amount of refund.

Products bought in any sale are only eligible for exchange. 

Customised and altered products are ineligible for return or exchange.

Some specific items are non-returnable. Please check the Shipping tab on each product page to check if the product falls under this policy.

Orders placed with delivery address outside India are ineligible for returns and exchanges.

Important things to keep in mind while sending back the product for return:

-All items must have the original tags and should be unworn, unwashed, and undamaged.
-To ensure your garments are not damaged during shipment, please re-use the entire original packaging for proper care and protection.
-All return requests have to be initiated within 10 days of receipt of the product.
-It takes about 5-6 working days to complete your return request post your request has been triggered.

Refunds

We refund the amount in your original mode of payment. For COD Orders, refunds go to the provided bank account. Refunds to UPI number or IDs is not possible as per RBI Guidelines.

All refunds are processed within 14 days of successful reverse pickup.

Sale Items

We do not offer refunds on orders sold during the Sale. Items bought in the sale are only eligible for one exchange.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or Whatsapp us at +91-7506986397