Time Frame

At neuf, we are dedicated to ensuring your order arrives with top-notch packaging within the promised time frame. We ship your orders throughout the week, except on Sundays and public holidays.

Shipping Services

To guarantee the safe and swift delivery of your order, we collaborate with renowned courier agencies exclusively. In areas where courier services are unavailable, we may opt for Government Registered Parcel for shipping.

Shipping Charges

Our product prices on the website include GST, Shipping & Delivery costs. We reserves the right to levy, adjust or waive Shipping charges. 

How long does it take for an order to arrive?

Orders are typically dispatched within 2-3 working days. Most orders reach their destination within 3-4 working days post shipment. All orders will be delivered to the address provided by you at the time of order placement. However, the in the case of natural calamities, shipping may take addional time.

Cancellation

Orders once placed can be cancelled before shipping. Post shipping, if the customer wants to cancel the order, it can be done through return request.